SHIPPING & RETURNS
SHIPPING POLICY
Our average delivery time is 10-14 days. Shipping times might increase during the holiday period. All custom, archival print orders take 3-5 days to create, package and dispatch. Transit time varies depending on the destination. All orders are shipped with tracking. We will send the tracking code to a provided email address upon dispatch.
Standard Shipping: Free Tracked and Insured 4-12 working days after order is dispatched.
Express Delivery: $14.99 Tracked and Insured 3-9 working days after order is dispatched.
Standard Shipping Transit time estimates are shown below:
USA: 4-5 working days
RETURN & EXCHANGE POLICY
Order cancellation requests made within 24 hours of original order will be granted at our discretion. The reason for this is that our artist begins work as soon as you have placed your order. Please note that due to the customized nature of all of the products we produce at sharman's eye, we cannot offer returns. Customer satisfaction is paramount to us, and we always endeavor to make sure you’re happy with the final masterpiece. If you are unhappy with your final product, then please get in touch with us. If you received the wrong product, incorrect size or media, or your product was damaged in transit, please let us know within 48 hours of receiving your order in this case, and we will replace it.